WARRANTY
Crazy Ape Warranty
Thank you for choosing Canada Trampoline Manufacturers and Crazy Ape Extreme Equipment! We are committed to providing our customers with high-quality trampoline products and exceptional service. All CrazyApe products come equipped with important information regarding proper assembly, use, and safety procedures. All supervisors and trampoline users must read this important information before any person is allowed to jump on the trampoline.
Limitation of Liability
Standard Warranty
Canada Trampoline Manufacturers Inc. and Crazy Ape Extreme Equipment warrants its products to be free from defects in workmanship and materials under normal use and service conditions. This warranty does not extend to items such as, but not limited to, cuts, punctures, abrasions, burns, or the use of abrasive or caustic cleansers. To analyze defects in materials and manufacture, please contact us with a copy of your receipt, trampoline serial number, and photos or description of the product. If the product is covered by the warranty and is repairable, it will be repaired immediately and quickly returned to you. Irreparable products will be replaced. If the product is not under warranty but is repairable, a repair quote will be proposed before repair. You will not be billed without your consent.
INCIDENTAL WARRANTY - CRAZYCARE
Please contact us if you have any concerns and we will promptly inspect the product in question remotely before supplying a return shipping label. If a replacement product is warranted, the product will be shipped to the original shipping destination under your products warranty.
DETAILS
The component parts are warranted against defects in materials and workmanship as follows:
- FRAME AND LEGS
• 5 years against defects in materials & workmanship - BED• 5 years against defects in material & workmanship• 5 years on stitching on perimeter of bed
- FRAME PADS• 5 years against defects in material & workmanship (fading caused by UV rays not included)• 5 years on stitching
- SPRINGS• 10 years against breakage(Does not cover over-extension)
COMPLETION:
Our trampolines have a serial tag attached to the trampoline frame, where the leg fits into the frame. The anodized aluminum tag contains a 3 digit serial number.
SEND US YOUR WARRANTY DETAILS:
Domestically-Made
Our premium products are made to order in Canada by our highly skilled team
5 Year Warranty
Enjoy peace of mind with our detailed 5 year product warranty plan
Built To Last
Our long lasting designs are made using durable and high-end materials
We've Manufactured For:
APEX Adventure Plex - Shock Trampoline Parks - Cirque De Soleil - Rebound Products - Flying Squirrel - And Many More!
We Deliver To:
Crazy Ape Office:
585 Henderson Dr, Regina, SK
+1 (639) 631-2007
Sales@CrazyApe.Shop
Mon – Fri: 9am to 5pm CST