Can I customize the color and features of my trampoline?
Absolutely! We offer extensive customization options for the padding and netting poles of all our trampoline models, allowing you to tailor your trampoline to perfectly match your personal style or backyard decor. For those with unique needs, we encourage contacting us to discuss further customizations, including optional enclosures and tuning adjustments for the ideal bounce and tension.
What safety certifications do Crazy Ape trampolines meet?
Safety is paramount, which is why our trampolines meet or exceed all applicable safety standards set by industry-leading certification bodies. With over 15 years of experience in trampoline manufacturing, we ensure that every model upholds the highest levels of safety and quality, providing you peace of mind with every purchase.
What makes Crazy Ape’s premium trampolines different from other manufacturers' trampolines?
At Crazy Ape, we’re all about crafting trampolines that go beyond the ordinary – built to endure for decades, with customization options that make every jump uniquely yours. Our trampolines aren’t just high-quality; they’re engineered for top performance and designed with exclusive safety features, giving you and your family a premium experience that’s worth every bounce!
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.
What forms of payment do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.
What warranty options are available for Crazy Ape trampolines?
We stand behind our products with a robust warranty program. All Crazy Ape trampolines come with a 2-year CRAZYcare warranty covering any incidental damage that may occur and a 5-year comprehensive manufacturer warranty against defects. Our dedicated support team is always ready to assist you, ensuring your investment is protected and your satisfaction is guaranteed.
How much does shipping cost?
We are committed to delivering exceptional value beyond the purchase. All Crazy Ape trampolines include complimentary shipping, ensuring your investment arrives with care and precision. For smaller products, shipping fees are determined by your proximity to Crazy Ape Extreme Equipment and the item’s weight, allowing for accurate and transparent rates.
